Is Managed VoIP a Better Choice than Private Cloud Phone Systems?

Man interacting with cloud service applicationThe emergence of different telephony systems based on Voice over Internet Protocol (VoIP) has been beneficial for companies that want to have a streamlined communications system.

At the same time, the proliferation of different technologies has made it confusing for businesses to choose the right system for them. Public and private cloud telephony systems are some examples.

Defining Private and Public

A public cloud VoIP system involves contracting services from a third party. An example is Asterisk SIP provider, which offers services from their own infrastructure. Think of it as renting someone else’s apartment and using the facilities in that property. In the context of a public system, you are simply renting a service provider’s platform and using a portion of their publicly hosted or managed telephone network.

On the other hand, a private system means that you should have your own platform. This rules out the need for monthly subscription payments, by hosting your own cloud system.

Different Benefits

Low upfront costs and minimal security risks comprise some of the benefits of using a public system. Also, maintenance and upgrade issues will not be a concern since your service provider takes care of these tasks for you. You should consider a public service if your company has a distributed workforce, easier management, and deployment via a “plug and play type solution,” and the absence of an in-house IT department.

Those who want to run their own platforms and network systems should consider a private system. By choosing to do so, you have the choice and flexibility in selecting external VoIP connections.

A public cloud VoIP telephone system offers benefits that are different from the advantage of using a private system. When choosing between the two, businesses should ultimately determine which benefits appeal most to their needs.